Software AG > 实例探究 > Discovery Communications: IT & Business Alignment Award Winner

Discovery Communications: IT & Business Alignment Award Winner

Software AG Logo
公司规模
Large Corporate
国家
  • United States
产品
  • webMethods BPMS
技术栈
  • Software AG’s webMethods BPMS
  • Blaze business rules engine
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Cost Savings
技术
  • 应用基础设施与中间件 - API 集成与管理
  • 应用基础设施与中间件 - 中间件、SDK 和库
适用功能
  • 商业运营
  • 销售与市场营销
服务
  • 软件设计与工程服务
  • 系统集成
关于客户
Discovery Communications is the world’s #1 nonfiction media company, reaching more than two billion subscribers in 223 countries and territories in 45 languages. Its 162 worldwide networks include Discovery Channel – the world’s most recognized TV brand, TLC and Animal Planet and joint-venture networks such as OWN: Oprah Winfrey Network. The company has 4,500 employees in 50+ offices worldwide. In 2012, revenues were $4.487 billion, a significant portion coming from contracts with several thousand distributors.
挑战
Discovery Communications, a global nonfiction media company, was facing challenges with its high-volume process of managing, reviewing, and renewing thousands of contracts a year. The process was previously based on email and spreadsheets, varied by region, and offered minimal opportunity for oversight, governance, and data mining. Management wanted greater visibility into the process to optimize revenue and ensure opportunities were not missed. The process had to be accessible and reliable for international and mobile sales as well as senior-level executives.
解决方案
Discovery developed an automated international contracts management process called DORS—the Distributed Online Request System—using Software AG’s webMethods BPMS. DORS enables the necessary data entry and then automatically routes requests to the distribution operations team for review. Business rules are used to determine if and when additional routing to other Discovery groups is necessary. DORS has become a governance mechanism to enforce the new business process, policies and standards while supporting organizational change and user adoption. Built-in escalation measures ensure timely, accurate and complete processing.
运营影响
  • Contracts are renewed weeks faster.
  • Teams in all regions are more productive using a formalized approach.
  • The automated process positions Discovery as a reliable, dependable and responsive partner and improves how the company manages everyday activities that are critical to the bottom line.
  • Executives are thrilled with the automated functionality and the anticipation of normalization and robust reporting to help drive how they think about their business.
数量效益
  • Discovery was able to develop the solution in only four months.

Case Study missing?

Start adding your own!

Register with your work email and create a new case study profile for your business.

Add New Record

联系我们

欢迎与我们交流!
* Required
* Required
* Required
* Invalid email address
提交此表单,即表示您同意 IoT ONE 可以与您联系并分享洞察和营销信息。
不,谢谢,我不想收到来自 IoT ONE 的任何营销电子邮件。
提交

感谢您的信息!
我们会很快与你取得联系。