Freshworks > 实例探究 > 简化人力资源运营并加速招聘:edamama 案例研究

简化人力资源运营并加速招聘:edamama 案例研究

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技术
  • 应用基础设施与中间件 - 数据交换与集成
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 电子商务
  • 零售
适用功能
  • 人力资源
  • 质量保证
用例
  • 库存管理
  • 视觉质量检测
服务
  • 系统集成
  • 测试与认证
关于客户
edamama 是一个面向母亲的综合数字平台,也是菲律宾一家快速发展的电子商务企业。他们拥有 40,000 多种精选产品,旨在改善母亲的购买体验。
挑战
在使用 Freshteam 之前,edamama 面临着手动寻找候选人、缺乏有效方法来整合面试反馈、分散的员工信息以及手动休假管理等挑战。
解决方案
Freshteam 提供了自动化的招聘流程、用于整合员工数据的强大 HRIS 以及简化的休假管理。
运营影响
  • The implementation of Freshteam has brought significant improvements to edamama's HR operations. The hiring process has evolved, with the manual task of reaching out to potential candidates via LinkedIn replaced by a fully customizable career site and free job boards integration. The scheduling of interviews and collection of feedback has been streamlined, reducing the time-to-hire. Employee data is now consolidated in a single platform, with the HR department having instant access to all information. The time-off process has also been streamlined, with employees having access to all information and applying for time-offs via Freshteam. This has taken a lot of manual activities off the HR team's shoulders, allowing them to focus on other core HR activities. Looking ahead, edamama plans to double their employee headcount and expand their operations, with recruiting quality talent and building an employer brand being their top priorities.

数量效益
  • Scaled to 120+ FTE's in 18 months

  • Hiring timeline reduced from 3 weeks to 1 week

  • Saved time and effort to focus on core HR activities

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