Edureka 如何使用 Twilio 的可编程语音解决方案提高课程完成率
技术
- 应用基础设施与中间件 - 中间件、SDK 和库
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 教育
用例
- 人员跟踪与监控
- 语音识别
服务
- 系统集成
- 培训
关于客户
Edureka是教育科技行业中型在线学习平台。他们为技术专业人士提供实时在线课程，并为任何问题或困难提供 24/7 支持。
挑战
Edureka 希望通过提供鼓励学生继续并完成课程的支持系统来提高课程完成率。
解决方案
Edureka 实施了 Twilio 的可编程语音解决方案，为学生提供 24/7 电话支持。该解决方案使他们能够随时随地通过任何设备接听国际学生的电话。它还提供高质量的音频以及录制用于培训目的的支持电话的能力。
运营影响
数量效益
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