技术
- 应用基础设施与中间件 - 中间件、SDK 和库
- 网络安全和隐私 - 应用安全
适用行业
- 电子产品
- 国家安全与国防
用例
- 篡改检测
- 时间敏感网络
服务
- 云规划/设计/实施服务
- 培训
关于客户
本案例研究中的客户是县书记员办公室的信息和技术服务 (ITS) 部门。该部门为县行政部门以及其他县和政府资助的机构提供技术集成和支持服务。 ITS 团队负责管理该县的网络安全,最初由 Blue Coat 设备负责。然而,随着该县在线服务的扩展,Blue Coat 设备无法跟上增加的负载,导致频繁崩溃和用户体验不佳。这促使 ITS 团队寻求更有效且更具成本效益的解决方案。
挑战
县书记官办公室的信息和技术服务 (ITS) 部门在提高网络安全、提供无缝用户体验和降低 IT 成本方面面临着重大挑战。该部门一直在使用 Blue Coat 设备进行网络安全,最初效果良好。然而,随着该县开始提供更多在线服务(例如培训和流媒体),Blue Coat 设备无法处理增加的负载。这导致频繁的速度减慢和崩溃,需要频繁重新启动才能维持功能。 ITS 团队收到了大量来自不满意用户的电话,这使得他们的网络安全方法既令人沮丧又低效。
解决方案
为了寻找更有效、更具成本效益的解决方案,ITS 团队评估了几家主要的 Web 安全供应商,包括 Blue Coat、Websense 和 Zscaler。他们对 Zscaler 基于云的解决方案印象特别深刻,该解决方案提供了先进的安全保护和低流量延迟。在测试阶段,ITS 团队使用 GRE 隧道配置将遇到最多连接问题的 15 个用户的流量路由到 Zscaler 云。连接问题立即得到解决,用户不再需要致电 ITS 团队寻求帮助。 Zscaler 的高级安全性和 Web 2.0 功能提供了比以前的 Blue Coat 设备更强大、更全面的解决方案,显着减少了恶意软件事件。
运营影响
数量效益
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