Twilio > 实例探究 > 使用 Talk5 和 Twilio 增强工作场所安全和沟通

使用 Talk5 和 Twilio 增强工作场所安全和沟通

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技术
  • 网络与连接 - 5G
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 运输
  • 公用事业
适用功能
  • 物流运输
用例
  • 施工管理
  • 现场人员安全管理
服务
  • 系统集成
  • 培训
关于客户
Talk5 与运输和物流、公共部门和公用事业领域的全球组织合作。他们在澳大利亚、津巴布韦、所罗门群岛和新南威尔士州政府都有客户。他们的目标是在中东扩张。
挑战
Talk5 帮助企业改善高风险环境中的工作场所安全和沟通。当首席执行官注意到工人们由于文化问题和缺乏培训而在安全检查表上遇到困难时,就萌生了这个想法。
解决方案
Talk5 开发了一款带有内置语言翻译器的语音激活工作流程工具,以改善团队沟通和安全。他们与 Twilio 合作,增强工作场所安全通信,并使用 Twilio 的可编程 API 开发了自动安全呼叫功能。
运营影响
  • The implementation of Talk5's solution has led to significant improvements in workplace safety communications. The Auto Safety-Call feature has minimized communication gaps and made safety checks faster. The feature initiates calls to on-site workers and drivers at certain intervals, asking them questions about health and individual safety. The responses are captured and stored for analysis, enabling organizations to identify potential hazards and make necessary improvements. This has not only enhanced safety but also compliance. Furthermore, the solution's ability to overcome language and literacy barriers has made it more inclusive, ensuring that all workers, regardless of their literacy level or language, can understand and adhere to safety guidelines. The success of the solution has led to partnerships with several organizations in and outside Australia, and plans for expansion in the Middle East.

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