Fortis modernizes application at 1/10th the cost of replacement
公司规模
Large Corporate
地区
- America
国家
- Canada
产品
- webMethods Integration
- Natural Application Development
- webMethods EntireX
- webMethods CAF
技术栈
- Oracle
- UNIX
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 公用事业
适用功能
- 商业运营
用例
- 过程控制与优化
- 远程资产管理
服务
- 云规划/设计/实施服务
- 软件设计与工程服务
关于客户
FortisBC Inc. is a fully integrated electric utility in southeastern British Columbia, Canada. The company serves approximately 120,000 customers and is part of the Fortis group of companies, which includes six other electric utilities and one gas utility in Canada. FortisBC is committed to energizing British Columbia and is dedicated to the future, ensuring that its business-critical systems are ready to support new business initiatives, from automated metering to B2B integration.
挑战
FortisBC, a fully integrated electric utility in southeastern British Columbia, was facing challenges with its decade-old customer information system. The system, which was used daily by customer service, was out of warranty and needed a language, interface, and database update. The system had proven functionality worth preserving, but replacing it could have cost tens of millions of dollars. The company wanted to modernize the system at a fraction of the cost of replacing it. Other goals included adding a Web front-end, creating a single sign-on environment, improving security and eliminating manual password changes, assuring easy mobile and remote access, building a platform for a next generation of business services, and improving the ability to deliver more self-services to the customer.
解决方案
To modernize the application, FortisBC collaborated with Software AG Global Consulting Services and Techlogix, a global consulting and IT services company. The consultants proposed a modernization solution that used webMethods EntireX to replace the outdated middleware and to create Web services. webMethods CAF was used to recreate 155 Smalltalk screens “like-for-like.” Software AG partner Techlogix provided offshore development, lowering project costs by 30 percent. The modernization, based on webMethods technology, has “reenergized” the application, making it more reliable, easier to support, more secure and accessible to mobile users. For the first time in a long time, IT has a system it can more easily enhance—for example, by streamlining processes—to deliver greater value to the business.
运营影响
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