通过 Freshdesk 提高 Glenbrook 高中学区的支持效率
技术
- 应用基础设施与中间件 - 数据交换与集成
- 基础设施即服务 (IaaS) - 云数据库
适用行业
- 城市与自治市
- 教育
适用功能
- 人力资源
- 销售与市场营销
用例
- 楼宇自动化与控制
- 人员跟踪与监控
服务
- 系统集成
- 培训
关于客户
格伦布鲁克高中区位于美国伊利诺伊州格伦维尤和诺斯布鲁克村。拥有5,300名学生和1,100名全职员工。
挑战
格伦布鲁克高中学区需要更换过时的系统并为其支持流程建立结构。
解决方案
他们实施了 Freshdesk 来管理支持请求并改进支持结构。
运营影响
数量效益
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