技术
- 分析与建模 - 预测分析
- 分析与建模 - 实时分析
适用行业
- 海洋与航运
- 运输
适用功能
- 物流运输
用例
- 实时定位系统 (RTLS)
- 供应链可见性(SCV)
服务
- 数据科学服务
- 系统集成
关于客户
HaulMatch 是一家领先的在线汽车运输经纪商,专门从事跨地区和跨洋运输车辆。该公司以具有竞争力的价格促进国内和国际车辆运输而自豪。他们的专业知识确保他们的客户与最好的承运商合作,符合安全和责任标准。该品牌在美国、德国、加纳、尼日利亚、阿联酋、约旦、乌克兰等许多国家拥有完善且不断发展的网络。
挑战
HaulMatch 是一家领先的在线汽车运输经纪人,由于缺乏运输可见性而面临重大挑战。该公司的货物通常需要 20-30 天的运输时间,并且难以追踪,导致托运人对其货物状态进行了大量询问。这需要 HaulMatch 的内部团队投入几个小时来获取客户发货位置的最新更新。该团队必须访问第三方网站以获取发货地点的最新信息,然后与客户共享详细信息,这个过程既耗时又乏味,而且容易出错。此外,他们的客户无法利用关键的洞察力,例如为他们提供最佳服务的承运商的可见性、确保成本优化和快速交付的贸易路线。跟踪更新效率低下导致对货物状态的大量查询,导致客户不满意。
解决方案
HaulMatch 寻求一种可以在 HaulMatch 仪表板上为客户提供实时货运可见性的解决方案。他们在 GoComet 的 GoTrack 自动实时货运跟踪系统中找到了这个解决方案。该系统与 HaulMatch 的平台集成,允许托运人使用其 HaulMatch 帐户在一个窗口上直接实时跟踪所有货物。这种集成实现了 100% 的流程自动化,消除了人为依赖,并为准确和最新的跟踪更新铺平了道路。该模块实时捕获重要的旅程里程碑,并将自动更新直接发送到托运人的收件箱。如果由于不可预见的中断而导致发货延误,它还会触发警报。通过实时记录数百万个数据点,GoComet 为 HaulMatch 的客户提供了预测性和规范性数据分析,以促进明智的决策。
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