技术
- 无人机 - 无人机有效负载与配件
- 机器人 - 轮式机器人
适用行业
- 零售
- 电信
适用功能
- 维护
- 质量保证
用例
- 基础设施检查
- 安全索赔评估
服务
- 测试与认证
关于客户
Hillphoenix 是 Dover Food Retail 的一个品牌,是 Dover 制冷和食品设备部门的一部分。它是商业冷藏展示柜和工业制冷系统的领先制造商。该公司因开发节能制冷技术来推动行业可持续发展而受到高度评价。然而,它正在努力跟上其他领域的数字化进步,特别是大型冷藏展示柜的生产线检查流程。该公司的产线巡检严重依赖手写纸质笔记,导致流程手动、繁琐且难以追踪。
挑战
Hillphoenix 是一家领先的商用冷藏展示柜和工业制冷系统制造商,其生产线检查流程一直在苦苦挣扎。该过程是手动、纸质的,并且很大程度上依赖于检查员的记忆和经验。这导致流程繁琐、难以跟踪、增加了错误风险、浪费了纸质表格的检查时间、有限的跟踪记录、需要大量的 Excel 文件以及延迟报告。由于缺乏标准化的缺陷术语以及对手写笔记的依赖,使得这一过程进一步复杂化。该公司的首次合格率 (FPY) 目标取决于尽快识别缺陷,但现有流程存在检测数据不准确和检测过程不一致的风险。
解决方案
Hillphoenix 的 IT 团队与 Office 365 顾问 Mike Walsh 合作,使用适用于 Office 365、Nintex Mobile 和 Nintex DocGen® 的 Nintex 工作流和表单实施了解决方案。他们构建了一个移动检查应用程序,标准化了检查流程和术语。检查员现在可以在移动设备上扫描要检查的物品,并检查物品清单。如果需要缺陷或维修,检查员会与设备拍照并将其与检查数据一起提交。所有检查数据都记录并标记在 SharePoint 在线库中,所有照片都附加到特定记录中。如果发现缺陷,Nintex DocGen® 会生成一份检查报告,与返工机构共享,并为设备贴上维修标签。这种数字化流程简化了检查员的职责并允许实时报告。
运营影响
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