Qlik > 实例探究 > Insights from Sales to Suppliers

Insights from Sales to Suppliers

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地区
  • America
国家
  • United States
产品
  • Qlik Sense
  • NPrinting
技术栈
  • ERP
  • CRM
影响指标
  • Productivity Improvements
  • Customer Satisfaction
技术
  • 分析与建模 - 实时分析
适用行业
  • 化学品
适用功能
  • 销售与市场营销
用例
  • 质量预测分析
  • 供应链可见性(SCV)
服务
  • 数据科学服务
关于客户
Lintech International is a company that specializes in the distribution of chemical products. They manage a vast portfolio of over 2,000 chemical products sourced from more than 20 suppliers. The company operates in the United States and is involved in various functions, primarily sales. Lintech International is committed to leveraging technology to improve its processes and enhance its business performance. However, the company was facing challenges in managing its extensive product and supplier data, which was affecting its productivity and performance.
挑战
Lintech International, a chemical distribution company, was struggling with managing the distribution and sales expertise of more than 2,000 chemical products from over 20 suppliers. This was negatively impacting their productivity and performance. The process of preparing reports from their ERP and CRM systems was time-consuming, taking up to 8 business days per quarter. This delay in data processing and reporting was hindering their ability to make timely and informed decisions, leading to inefficiencies and potential loss of business opportunities.
解决方案
To address these challenges, Lintech International implemented Qlik Sense and NPrinting for Supplier Management and Sales, as well as Customer Service. These solutions allowed the company to combine data from their ERP and CRM systems and access it in a centralized view. This streamlined the data management process and made it easier for the company to analyze and interpret their data. Furthermore, reports were automatically generated and sent to specified users at each supplier on a monthly basis. This not only saved time but also ensured that all relevant parties were kept up-to-date with the latest data.
运营影响
  • Reduced customer churn by providing increased business visibility
  • Supplier reviews are now conducted monthly using live data from Qlik Sense, as opposed to quarterly reviews using printed handouts
  • Gained additional supplier insights, providing a competitive advantage
  • Reduced one head count due to automation of report generation and distribution
数量效益
  • Reduced customer churn by 59% in the first year

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