适用行业
- 服装
- 电子商务
适用功能
- 销售与市场营销
用例
- 时间敏感网络
服务
- 培训
关于客户
KaafMeem 是沙特阿拉伯流行的高级时尚头巾、长袍和其他配饰品牌。他们已为超过 20,000 名客户提供服务,其中 40% 是回头客。
挑战
KaafMeem 是一家总部位于沙特的时尚电子商务公司,希望改善客户服务,让购物体验更加无缝和便捷。
解决方案
KaafMeem 在其网站上实施了 Freshchat 小部件,以便与客户支持团队进行实时对话。他们还允许客户通过 Freshchat 使用 WhatsApp Business API 通过 WhatsApp 与他们联系。
运营影响
数量效益
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