通过网站聊天和自动常见问题解答降低客户支持成本和销售资格
技术
- 应用基础设施与中间件 - 数据库管理和存储
适用行业
- 建筑物
- 水泥
适用功能
- 销售与市场营销
用例
- 楼宇自动化与控制
- 对话机器人
服务
- 硬件设计与工程服务
关于客户
Lincoln Davies Building Supply 是一家杂货店、五金店和木材场，已营业超过 145 年
挑战
减轻小型实体企业的客户支持并激励客户忠诚度
解决方案
Lincoln Davies Building Supply 在其网站上使用自动化 Customers.ai 聊天机器人来回答常见问题并提供销售和促销活动
运营影响
数量效益
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