Nintex 的 RPA 解决方案提高了 Amber Beverage Group 的效率
技术
- 分析与建模 - 机器人过程自动化 (RPA)
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 食品与饮料
适用功能
- 采购
- 销售与市场营销
用例
- 自主机器人
- 库存管理
服务
- 系统集成
关于客户
Amber Beverage Group (ABG) 是一家国际领先的饮料生产商、分销商、出口商和零售商。 ABG 总部位于卢森堡，与俄罗斯、英国、墨西哥、澳大利亚和波罗的海国家的子公司合作。该公司与 600 多个品牌合作，其中包括 130 多个自有品牌，如 Rooster Rojo Tequila®、Riga Black Balsam®、Cross Keys Gin®、Cosmopolitan Diva® 和 Moskovskaya Vodka®。 ABG 的人员技术精湛，拥有专业的饮料行业知识，因此充分利用每位员工的宝贵时间尤为重要。
挑战
Amber Beverage Group (ABG) 是一家快速发展的国际饮料生产商、分销商、出口商和零售商，在简化其 2,100 多名员工团队的工作流程方面面临着挑战。尽管使用了全面的 ERP 系统，该公司发现频繁、繁琐的手动任务仍然阻碍员工充分发挥潜力。例如，每次员工在 ERP 系统中创建采购订单时，系统都会立即向负责批准该订单的员工发送电子邮件。在一个典型的工作日中，这个过程会经常扰乱办公室的许多团队成员，而出国旅行的人则需要打开计算机并访问 VPN 才能批准采购订单。该公司的ERP系统由于运行的语言和地区不同，分为12个不同的数据库，这增加了情况的复杂性。
解决方案
为了应对这些挑战，ABG 选择了 Nintex 的 RPA 解决方案。在 Nintex 专业服务团队的协助下，ABG 在短短三个半月内实现了 10 个关键流程的自动化，使员工能够专注于更具创造性和战略性的项目，并大幅减少中断。第一个自动化流程的实施时间不到一个月，简化了经理批准采购订单的方式。该流程涉及五个不同机器人执行的任务，包括提示经理批准采购订单、更新 ERP 系统、向订单创建者发送电子邮件、提醒审批者以及检查失败的流程。该解决方案实施迅速，并与公司 12 个不同 ERP 数据库中的每一个数据库顺利高效地配合工作。
运营影响
数量效益
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