NLC Mutual 借助 Domo 提供由 Insight 提供支持的保险
公司规模
SME
地区
- America
国家
- United States
产品
- Domo
- Domo Everywhere
- Domo’s Form Builder
- Domo Workbench
- Magic ETL
技术栈
- Business Intelligence
- Data Extraction
- Data Reporting
- Data Visualization
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 欺诈识别
- 预测性维护
- 供应链可见性(SCV)
服务
- 数据科学服务
- 系统集成
关于客户
NLC Mutual 是一家会员制保险提供商，为 28 个州提供再保险服务。该公司帮助各州为各自的城市提供所需的保险，以保护员工、市民和当地基础设施。NLC Mutual 负责处理各种情况，例如市政员工在工作中受伤、市政垃圾车发生轻微碰撞或野火烧毁公共财产。该公司的职责是向各州及其市政当局提供识别趋势和管理风险所需的数据，以便他们降低保费并为市民提供更好的服务。该公司拥有 17 名员工，年收入为 6200 万美元。
挑战
NLC Mutual 是一家会员制保险提供商，服务于 28 个州的再保险需求，由于缺乏中央商业智能系统，该公司面临着挑战。这阻碍了其在处理索赔和承保时利用数据的能力。每个州都有自己的索赔和承保管理系统，因此很难及时收集数据。由于缺乏统一的数据平台，该公司还面临着与其成员的协作问题。市政再保险行业竞争激烈，大城市通常会寻找私人选择，看看他们能否找到比其州提供的保险更好的费率。NLC Mutual 需要一种解决方案来帮助他们向客户证明自己的价值并进行主动对话。
解决方案
NLC Mutual 实施了商业智能工具 Domo，以自动收集和处理数据，从而能够更快地采取行动。Domo 帮助 NLC Mutual 提取数据并生成报告，从而提高了运营效率。NLC Mutual 还为其合作的每个州购买了 Domo，以便各州政府的对应部门能够了解保险范围和索赔情况，从而实现有效协作。使用 Domo Everywhere，NLC Mutual 可以轻松访问数据并与各州共享数据，而无需来回发送电子邮件电子表格。为了帮助每个成员充分利用 Domo，NLC Mutual 使用 Domo 的 Form Builder 帮助每个州的损失控制人员更好地了解每个城市提交的索赔最多，以便他们可以探索限制风险的策略。NLC Mutual 还在 Domo 中创建了一个成员仪表板，允许各州筛选特定城市的索赔和保费，帮助他们与客户进行主动对话。
运营影响
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