技术
- 应用基础设施与中间件 - 数据交换与集成
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 服装
- 电子商务
适用功能
- 维护
- 采购
用例
- 最后一英里交付
- 时间敏感网络
服务
- 系统集成
- 测试与认证
关于客户
Parachute Home 是一个总部位于美国的直接面向消费者的品牌,销售床上用品、浴巾、装饰品、家具等家居必需品。该品牌通过提供卓越的实惠性、品质和创新而取得了成功。为了与更大的品牌竞争,Parachute 需要集中其核心系统、Shopify 和 NetSuite 云 ERP 软件的数据,以提高客户保留率并推动销售。该品牌是数字原生品牌且雄心勃勃,旨在快速站起来并测试概念验证。
挑战
Parachute Home 是一家销售家居必需品的美国直接面向消费者的品牌,该品牌在管理其两个核心系统(Shopify 和 NetSuite 云 ERP 软件)的数据方面遇到了困难。 Shopify 为 Parachute 的电子商务平台和交易流程提供支持,而 NetSuite 则触发履行流程。然而,这些系统以孤立的方式运行,使得双方的数据越来越难以管理。 Parachute 使用定制的数据加载器连接到 Shopify 和 NetSuite,但结果不一致。重新同步很少能解决数据质量问题,并且缺乏日志使得很难识别问题。耗时的数据摄取过程阻碍了该品牌的数字化雄心。
解决方案
为了简化数据集成并自动化后端流程,Parachute 为 Shopify 和 NetSuite 实施了 Fivetran 的云原生预构建连接器。这些连接器能够生成关键业务洞察,从每日订单到利润和盈利能力。报告和预测可以轻松地显示在 Looker 中,并与不同的业务部门共享。可以通过多种方式分析数据,帮助各个团队履行职责。例如,财务部门使用它来匹配订单与预测,产品团队跟踪订单和销售,客户服务解决履行生命周期中的延迟问题,销售团队分析新推出产品的性能。随着 NetSuite 和 Shopify 更改其 API,Fivetran 连接器会定期更新,确保关键字段的持续同步。
运营影响
数量效益
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