PayByPhone 创新地利用物联网来防止停车罚单
技术
- 网络与连接 - NFC
- 机器人 - 轮式机器人
适用行业
- 消费品
- 电信
用例
- 智能停车
- 时间敏感网络
服务
- 系统集成
关于客户
PayByPhone 成立于 2000 年，总部位于加拿大温哥华，是一项移动支付服务，为欧洲和北美的客户处理停车交易。该公司正在对老式停车计时器进行现代化改造，采用可靠、安全的无现金支付系统，简化日常停车。该公司消除了携带硬币和按表收费的麻烦，使北美、欧洲和澳大利亚数百个城镇的驾车者能够通过移动应用程序轻松支付停车计费表。一些客户通过 PayByPhone 处理 90% 的路边停车事务，它是北美使用最广泛、增长最快的移动支付服务。
挑战
PayByPhone 是停车行业移动支付的领先提供商，它面临着向客户及时提供有关停车计时器即将到期的账户通知的挑战。该公司最初使用基于 IVR 的支付方式来处理账户设置、交易以及所需电表位置和时间的确认。短信提醒也是这样开始的。停车到期前五分钟，用户会收到一条短信，之后他们可以通过 PayByPhone 系统回电以延长停车时间。然而，这种方法需要使用 SMPP 协议与多个 SMS 供应商集成并直接管理这些关系。这是一项复杂、耗时且昂贵的工作。 SMS 是一种极其有效的传送机制，但 PayByPhone 需要一种更具成本效益、更高效的解决方案。
解决方案
PayByPhone 于 2011 年转向 Twilio，以降低成本、缓解管理与多个 SMS 提供商关系的挑战，并更轻松地将 SMS 功能集成到其平台中。 PayByPhone 使用 Twilio SMS 在停车时间到期前 5 分钟向驾车者发送单向通知，使他们无需返回车辆即可增加时间，从而避免停车罚单。移动支付系统确定交易是否需要提醒，调用 Twilio API，并向用户发送短信提醒。用户可以直接通过手机轻松添加分钟数和时间，以避开停车罚单。 PayByPhone 还希望将 Twilio SMS 扩展为支付工具，并为帮助驾车者在机场找到可用停车位的应用程序提供支持。
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