Qlikview Enables Slingeland Ziekenhuis to Quickly Anticipate Changes in the Healthcare Industry
公司规模
Large Corporate
地区
- Europe
产品
- QlikView
技术栈
- Microsoft SQL server
- InfoReports
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 分析与建模 - 实时分析
适用行业
- 医疗保健和医院
适用功能
- 商业运营
- 人力资源
用例
- 质量预测分析
- 过程控制与优化
服务
- 软件设计与工程服务
关于客户
Slingeland Ziekenhuis is a Dutch short-stay hospital that plays a central role in the Achterhoek region. The hospital has 348 beds and a staff of over 1,600 full-time employees. Slingeland Ziekenhuis caters for virtually all medical specialisms and offers medical training for areas including internal medicine, clinical psychology and tropical medicine. By providing an excellent patient experience and optimizing the access times (wait times), the hospital has been able to increase its market share over the past few years. The hospital uses a data warehouse and management information system by InfoReports, based on Microsoft solutions.
挑战
Slingeland Ziekenhuis, a Dutch short-stay hospital, was facing challenges due to drastic changes in the healthcare sector. The partial privatisation of the hospital market required hospitals to determine the total cost of medical treatment. Additionally, hospitals were gradually losing their fixed compensation for running their facilities. Slingeland Ziekenhuis decided to restructure its internal organisation to better respond to these changing market conditions. However, the hospital's standalone reporting system was inadequate for managing the reorganised hospital through KPI measurements. The hospital needed an end-to-end management information system that could quickly answer ad hoc management questions and adequately respond to new market developments.
解决方案
Slingeland Ziekenhuis implemented QlikView, a reporting and analysis dashboard, for six critical result areas: Financial, Staff, Customer & Market, Process and Quality & Safety. The implementation was completed in just one and a half weeks. The Financial QlikView dashboard provides insight into the revenue, staff costs and material expenses broken down into various levels, such as medical specialism, cluster, insurer and DBC. The Staff dashboard presents information on hospital processes such as FTEs, absenteeism and collective labour agreements. The dashboards are designed in line with the hospital's house style and all stakeholders are sent relevant dashboards and reporting via email.
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