通过智能自动化彻底改变工业服务
技术
- 分析与建模 - 机器人过程自动化 (RPA)
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 教育
- 设备与机械
适用功能
- 产品研发
用例
- 时间敏感网络
- 虚拟培训
服务
- 硬件设计与工程服务
- 培训
关于客户
该客户是一家位于澳大利亚的大型工业服务公司。该公司从事建筑和建材行业以及机械行业。该公司拥有数千名员工，正在努力应对影响其发展的缓慢、劳动密集型流程。该公司曾尝试使用传统的 .NET 开发实现流程自动化，但发现现有系统存在问题且耗时。经过六个月的无效努力后，该公司决定寻找更好的解决方案并实施了智能自动化软件 Nintex K2 Five。
挑战
一家总部位于澳大利亚的工业服务公司正在努力应对缓慢的劳动密集型流程，这些流程阻碍了其发展。该公司曾尝试使用传统的.NET 开发实现工作流程自动化，但结果并不令人满意。现有系统不仅耗时，而且容易出错且难以排除故障。例如，员工必须单独提交培训请求、寻求批准并收集每个步骤的额外支持信息。经过六个月的无效努力后，该公司决定放弃 .NET 尝试并寻找更好的解决方案。
解决方案
该公司决定实施 Nintex K2 Five，一款智能自动化软件。一名员工能够使用该软件完全重新创建其培训申请表以及设备移动和处置 (EMD) 流程。培训请求工作流程被彻底改造，使以前耗时的任务立即变得高效。该软件与公司现有系统集成，允许所有请求得到相关经理的批准，同时收集支持材料并提交进行处理。 EMD 工作流程也得到简化，Nintex K2 Five 与公司的企业资源规划 (ERP) 系统无缝集成。这使得工作人员能够轻松通知所有相关利益相关者任何资产的列表和状态。新解决方案还支持实时修改操作，以改进硬件请求和系统访问形式。
运营影响
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