彻底改变房地产和医疗器械行业的流程管理：以四川蓝光发展有限公司（BRC）为例
技术
- 分析与建模 - 过程分析
适用行业
- 教育
- 矿业
适用功能
- 人力资源
- 产品研发
用例
- 过程控制与优化
- 虚拟培训
服务
- 培训
关于客户
四川澜光开发股份有限公司（BRC）成立于1990年，是一家开发和销售旅游、住宅、办公、娱乐和餐饮房地产的公司。它还开发和销售医疗设备和医药产品。该公司在中国拥有员工20,000余名，控股、参股企业390余家。 BRC 负责为其 390 多个资产制定详细且详细记录的规则和指南，这些规则和指南已发展到 8,000 份独立文档中超过 800 万字。
挑战
四川澜光发展股份有限公司 (BRC) 是一家拥有 20,000 多名员工和 390 多家企业的公司，在管理其庞大的文档方面面临着巨大的挑战。该公司有 8000 多个有关系统、流程、规范和指南的文档未及时更新。缺乏组织和及时更新影响了系统的实施，影响了工人的效率。此外，由于培训材料分散且无组织，培训新员工是一个耗时的过程。公司需要协调多个部门业务人员的参与，难以控制。这通常会导致新员工感到困惑和起步缓慢。
解决方案
为了应对这些挑战，BRC 决定实施流程管理解决方案。经过广泛的寻找，该公司在2019年选择了ARIS。ARIS的流程管理平台帮助BRC整理了分散的流程和文档。它创建了一站式操作，其中包含“我是谁”、“我做什么”和“我如何做”等标识符。这使得员工能够在流程中快速定位自己的职位和工作内容。 ARIS 还帮助理清了人员、职位、角色和流程之间的复杂关系。它提供了价值链的全景展示，提供了流程优化的分析报告。此外，ARIS建立了流程治理的长效运行机制，支持业务、组织、权责的灵活调整。 BRC 项目 2021 年的第二阶段将包括 ARIS Process Mining 的概念验证。
运营影响
数量效益
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