Samsara's Integrated Platform Saves Moore Food Distributors Over $250,000 After Major Accident
公司规模
SME
地区
- America
国家
- United States
产品
- Samsara Dash Cams
- Samsara Vehicle Gateways
- Samsara Environmental Sensors
技术栈
- Real-Time GPS Tracking
- Dash Cam Footage Retrieval
- Driving Behavior Data Analytics
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Employee Satisfaction
技术
- 分析与建模 - 实时分析
- 功能应用 - 车队管理系统 (FMS)
- 传感器 - 全球定位系统
适用行业
- 食品与饮料
- 运输
适用功能
- 物流运输
- 质量保证
用例
- 驾驶员表现监测
- 车队管理
- 实时定位系统 (RTLS)
- 预测性维护
服务
- 系统集成
- 软件设计与工程服务
关于客户
Moore Food Distributors is a company based in St. Louis, Missouri, that specializes in providing food deliveries to a variety of clients, including restaurants, hotels, schools, and churches in the St. Louis area. The company is committed to ensuring timely and safe delivery of food products, maintaining high standards of customer service, and complying with industry regulations such as the Food Safety Modernization Act (FSMA). With a fleet of vehicles dedicated to these deliveries, Moore Food Distributors places a strong emphasis on fleet safety, driver performance, and operational efficiency. The company sought to leverage advanced technology solutions to address these priorities and enhance their overall service quality.
挑战
In October 2017, Moore Food Distributors faced a significant challenge when one of their trucks was involved in a major accident. The truck was traveling on the highway at 65 mph when it was struck by a car, causing it to tip over, pass through the guardrail, and fall down an embankment. This incident posed a serious risk to the company's operations and financial stability. The immediate need was to prove that their driver was not at fault to avoid potential legal and insurance complications. Additionally, Moore Food Distributors needed to ensure the safety of their fleet and compliance with the Food Safety Modernization Act (FSMA). The company required a robust solution to provide real-time data on vehicle location, driving behavior, and environmental conditions to enhance fleet safety and customer service.
解决方案
Moore Food Distributors implemented Samsara's integrated platform to address their challenges. The platform included 14 vehicle gateways, dash cams, and environmental sensors that provided live data on vehicle location, driving behavior, and environmental conditions. This comprehensive solution enabled the company to monitor their fleet in real-time, ensuring compliance with FSMA and enhancing overall fleet safety. The real-time GPS tracking feature allowed Moore Food Distributors to provide accurate estimated times of arrival (ETAs) to their customers, significantly improving customer service. Additionally, the dash cam footage and driving behavior data collected by Samsara's platform supported the company's fleet safety program by providing insights into harsh braking incidents and other driving behaviors. In the event of the major accident, Samsara's platform automatically retrieved dash cam footage within five minutes, allowing Moore Food Distributors to quickly provide evidence to law enforcement and insurance companies, proving their driver was not at fault. This rapid response not only saved the company over $250,000 but also reinforced their commitment to fleet safety and operational efficiency.
运营影响
数量效益
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