自助价格查询系统为连锁超市提供实时价格查询
公司规模
Large Corporate
地区
- Asia
国家
- Taiwan
产品
- E-POS system
技术栈
- Embedded laser scanner
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Cost Savings
适用行业
- 零售
适用功能
- 销售与市场营销
用例
- 零售店自动化
服务
- 系统集成
关于客户
远东百货是台湾知名的大型连锁超市，隶属于远东百货股份有限公司。目前，远东百货在台湾拥有 18 家门店。远东百货致力于提供高品质的服务与丰富的商品，包括种类齐全的日用百货与杂货，让顾客一次购物即可满足日常购物需求。
挑战
大卖场行业竞争激烈，满足顾客需求、提升品牌忠诚度是远东超市面临的首要业务挑战。为提升顾客忠诚度，远东超市计划建立忠诚度计划，鼓励顾客增加购买量。他们需要一款壁挂式 POS 系统，可以实时查看商品价格和顾客积分，提升整体服务质量。
解决方案
研华评估远东超市的要求后，提供 E-POS 系统作为壁挂式价格查询系统，壁挂式系统可最大程度利用库存存储空间，内嵌激光扫描仪，远东超市客户只需扫描商品，即可在 E-POS 系统显示器上查看价格和商品详情。此外，研华 E-POS 系统采用独特的硬盘易拆卸更换设计，可轻松、快速、便捷地升级和维护硬盘。研华 E-POS 系统不仅确保服务便捷高效，还可降低人工成本，并通过实时价格查询增加客户购买意愿。
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