利用 IoT 简化业务流程：Tipsport 和 K2 Software 案例研究
技术
- 分析与建模 - 过程分析
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 建筑物
- 水泥
用例
- 智能包装
- 库存管理
服务
- 培训
关于客户
Tipsport 是捷克共和国最大的博彩机构，在全国拥有 1,000 多家分支机构。该组织成立于 1991 年，帮助捷克共和国和斯洛伐克的人们对各种体育和社交活动进行投注。该公司不断寻求提高运营效率并保持其在博彩行业的领导地位的方法。为此，它评估了多家供应商的产品，并选择 Nintex K2 Five 进行智能过程自动化。该公司现已通过 K2 Five 实现了多项业务流程的自动化，巩固了其作为博彩行业领导者的地位。
挑战
Tipsport 是捷克共和国最大的博彩机构，在维持其行业领先地位的过程中面临着多重挑战。该公司迫切需要一种工具来支持智能流程自动化，以提高运营效率和业务增长。主要挑战之一是耗时的发票管理流程。这一流程对公司的财务运营至关重要，需要几天甚至几周的时间才能完成，而且对其状态的了解很少。另一个挑战是需要一个能够轻松与业务线 (LOB) 系统集成的平台。该公司已经在使用 Microsoft SharePoint Online 进行数据共享，但 SharePoint 工作流开发工具并未提供创建集成工作流所需的所有功能，而且灵活性太低，无法适应流程更改。此外，由于政府监管和内部优先事项的变化，该平台需要随时适应业务变化。
解决方案
为了应对这些挑战，Tipsport 利用 K2 Software 与 Microsoft SharePoint 结合开发复杂的端到端业务流程。该公司将整个发票管理流程自动化，从收到发票到付款通知。这个流程通常每月有 100-150 名员工使用，经过简化后只需几分钟。当发票需要批准时，经理会收到警报，并可以通过台式机或手机批准付款。这为财务流程提供了更好的监督，使他们能够跟踪所有发票、审批和付款的历史记录。在两年的时间里，Tipsport 使用 K2 Five 解决了多项业务挑战。该平台与现有LOB系统集成，轻松适应业务变化。例如，该公司开发了一个简单的应用程序来帮助其遵守通用数据保护条例（GDPR）。该应用程序允许公司的安全办公室定义最多三名必须在发布文档之前批准的人员，从而控制对敏感数据的访问。
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