适用行业
- 电子产品
- 电信
适用功能
- 维护
关于客户
Telefónica 是世界领先的电信领域综合运营商之一,提供通信、信息和娱乐解决方案。该公司在欧洲和拉丁美洲开展业务,业务遍及 25 个国家。截至2012年3月,西班牙电信的客户总数超过3.09亿。该公司正在寻求扩展到包括拉丁美洲在内的海外市场,并且需要一种能够支持这种扩张的解决方案,同时确保服务可靠性和全球覆盖范围。
挑战
Telefónica是电信领域领先的综合运营商,在支持其向拉丁美洲和其他海外市场扩张方面面临着重大挑战。该公司需要确保服务可靠性,管理不同地区的服务,并使自己成为最佳互联网接入提供商。然而,该公司在亚洲没有业务,这意味着前往那里的客户要么必须回程到欧洲,要么转至昂贵的当地航线。此外,设备的维护和部署不具备可扩展性,导致公司难以有效扩展业务。
解决方案
为了应对这些挑战,Telefónica 启动了征求建议书 (RFP) 流程,测试合格的 RFP 受访者的解决方案。传统设备供应商由于效率低下且难以扩展而未被选择。相反,Zscaler 之所以被选中,是因为它能够提供全球足迹,包括在拉丁美洲国家的具体业务。 Zscaler 提供全球覆盖、灵活和深入的报告功能以及数据中心整合,从而消除了对设备的需求。借助 Zscaler,Telefónica 可以确保从任何地方均可访问服务,提供专业、灵活的报告平台,并为客户整合跨地域的活动和日志。
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