Extensiv > 实例探究 > Extensiv 3PL 仓库管理器为 Trekka Logistics 提供个性化客户体验

Extensiv 3PL 仓库管理器为 Trekka Logistics 提供个性化客户体验

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技术
  • 功能应用 - 库存管理系统
  • 功能应用 - 仓库管理系统 (WMS)
适用行业
  • 运输
适用功能
  • 物流运输
  • 仓库和库存管理
用例
  • 库存管理
  • 最后一英里交付
关于客户
Trekka Logistics 专门为电子商务和分销市场的小型企业提供服务。他们拥有超过20年的物流、运输、仓储和配送经验。
挑战
Trekka Logistics 希望为其小型企业客户提供与企业企业相同水平的服务,但他们以前的履行合作伙伴无法满足客户的需求。
解决方案
Trekka Logistics 实施了 Extensiv 3PL Warehouse Manager,这为他们提供了满足客户需求和扩展业务的灵活性和功能。该软件允许定制、自动化和实时库存可见性。
运营影响
  • The implementation of Extensiv 3PL Warehouse Manager has transformed Trekka Logistics from a small warehouse maintaining just a few customers, to a fully automated warehouse operation, processing more than 190,000 orders in the past year. The software has opened new sales channels due to the increased ability to process and support customers’ needs, leading to an 81% increase in their customer base since adoption. Trekka Logistics rates their support experience with Extensiv as “fantastic,” saying that they receive the same level of personalization and care that they provide to their own customers. The company expects to continue to grow, impacting the fulfillment world one small business at a time.

数量效益
  • 57% Revenue Growth each quarter during the first year

  • 81% Increase in new customers since adoption

  • 190k+ orders shipped using Extensiv 3PL Warehouse Manager

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