适用行业
- 石油和天然气
适用功能
- 维护
用例
- 预测性维护
服务
- 软件设计与工程服务
客户
未公开
关于客户
领先的石油和天然气公司
挑战
一家领先的石油和天然气公司以及 GE 最值得信赖和创新的合作伙伴之一,无法整合独立的设备问题检测能力。由于维护计划问题和过时的软件系统导致计划外停机,该公司正在亏损。他们认为,精心设计的 IT 资产组合将产生比他们更强大的洞察力,使他们能够使用实时洞察力和预测分析从陆上设施监控海上设备。
解决方案
GE 的设计思维团队与石油公司的团队密切合作,共同创建了一个能够统一能力的系统。为了更深入地了解公司的具体需求,GE 的设计思维团队参观了公司的一个设施,在那里他们演示了原型解决方案,并从潜在产品的最终用户那里获得了宝贵的反馈。除了这次现场访问之外,GE 设计思维团队还安排了每周与公司的电话会议,以不断寻求他们对原型开发的反馈。从这个意义上说,通用电气的设计思维过程是真正的共同创造过程,其中潜在产品的最终用户对产品的特性和发展战略有直接和有影响力的影响。
收集的数据
Downtime, Emergency Maintenance Work Orders, Equipment Status, Fault Detection, Notification Of System Issues
运营影响
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