疫情期间使用 Twilio 提供膳食：World Central Kitchen 的创新解决方案
技术
- 传感器 - 流量计
- 传感器 - 液体检测传感器
适用行业
- 城市与自治市
- 食品与饮料
适用功能
- 物流运输
- 采购
用例
- 最后一英里交付
- 语音识别
服务
- 系统集成
关于客户
世界中央厨房是一个由主厨 José Andrés 创立的非营利组织。他们在灾后立即提供粮食救济，并努力加强当地粮食系统。 WCK 已响应世界各地的灾难并提供了超过 5000 万份餐食。
挑战
当 COVID-19 大流行爆发时，世界中央厨房 (WCK) 需要调整其运营方式，以便为有需要的家庭提供膳食。他们必须找到一种方法，利用现有的基础设施并与当地餐馆联系来分发餐食。
解决方案
WCK 使用 Twilio 实施了 SMS 和语音解决方案。他们创建了 WCK Direct 计划，允许家庭通过简单的短信或电话系统从当地餐馆订餐。 Twilio 的技术使 WCK 能够与个人沟通并协调送餐。
运营影响
数量效益
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