技术
- 分析与建模 - 实时分析
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 电子商务
- 运输
适用功能
- 物流运输
- 销售与市场营销
用例
- 最后一英里交付
- 实时定位系统 (RTLS)
服务
- 系统集成
关于客户
Zoom2u 将当地快递员与澳大利亚各地的客户(从个人到小型企业和大型企业)联系起来。他们的平台上注册了 8,000 多名快递员,已为 70,000 多名客户处理了超过 200 万次送货。
挑战
澳洲快递公司效率低下、缺乏透明度
解决方案
Zoom2u 创建了一个创新平台,通过建立一个连接当地快递公司和客户的市场,利用实时跟踪技术实现极快的交付。他们利用 Twilio 可编程消息传递 API 向客户发送 SMS 警报,并提供一个链接,使他们能够实时跟踪其交付情况。他们还使用 Twilio 的电话 API 来改进呼叫中心运营并提供实时数据和对其效率的洞察。
运营影响
数量效益
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