Milestone Systems

Electra group of companies, a developer of high-rise commercial towers, recently completed the construction of five new towers. These towers are equipped with IoT devices, smart power and water management systems, smart lighting, smart cleaning systems, controllable machines and sensors, security and safety systems, parking and gate systems. The challenge was to find a cloud-based, smart facility management system that could integrate, control, and monitor all these towers remotely from their main HQ. The system needed to be flexible and generic for all types of systems installed and should have customizable integration workflows and rules for automating all subsystems’ control and operations. Additionally, the solution should incorporate a mobile application for all facility management staff to receive technical alarms and faults, as well as control smart elements directly from the phone. The solution should also have a visitor management system built-in and assist in cutting down facility management costs, time of response to faults, and reduce utility charges.

The city of Atlanta, with a resident population of over 420,000 and a metropolitan area of more than five million people, faced the challenge of ensuring the safety and security of its citizens and visitors. As a leading tourist destination and a multicultural city attracting global investment, Atlanta had to deal with the complexities of managing safety and security incidents. Over the years, the city had invested in various surveillance systems, providing visual intelligence to law enforcement and security professionals. However, these systems operated independently and were spread across a wide geography. The city aimed to increase collaboration among government agencies and create a shared Video Integration Center (VIC). The challenge was the disparate nature of the video systems, which were based on proprietary technologies and were both analog and IP based. The city also wanted to leverage the numerous private cameras located across the city, further complicating the integration of all these systems into one common platform.

Missouri University of Science & Technology (Missouri S&T) faced a significant challenge in managing security across its sprawling campus. As the university expanded, the demand for new facilities and updated buildings necessitated additional security solutions. The university was using multiple platforms to control access to various buildings, along with a physical lock-and-key system, which posed a problem with oversight and management. With 35 buildings and numerous residence halls to manage, Missouri S&T sought to automate various systems through a centralized access control platform. The university staff wanted the ability to incorporate data into its human resources, student management, course enrollment, and event management system. They needed a system that allowed access and excluded access based on access need and security.

AdventHealth Orlando, one of the busiest hospitals in the U.S., faced significant security challenges. Despite having a well-trained security staff, the hospital needed additional surveillance to monitor activities that could not be covered by human personnel alone. This was particularly crucial in situations where a person was quickly dropped off at the emergency room by a driver who then left the scene. The hospital staff found it challenging to document such incidents and identify the driver reliably. Additionally, the hospital required real-time analysis of traffic entering and leaving the premises to understand parking usage by staff and patients at different times of the day. This data was critical for the efficient operation of the hospital and future growth planning. Lastly, the hospital needed a secure automatic access control system for its staff garage. The existing methods required excessive human intervention and failed to prevent non-staff from parking in the garage.