WaterSmart Software
WaterSmart Software 使用移动和在线工具来帮助水务公司教育和吸引客户,以节省水和金钱。
概述
总部
美国
|
成立年份
2009
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公司类型
私营公司
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收入
< $10m
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员工人数
11 - 50
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网站
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推特句柄
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公司介绍
WaterSmart 软件提供超越水表的智能,让水务管理人员的生活更轻松。事实证明,使用 WaterSmart 基于云的客户参与和分析平台的供水商可以降低成本、保护收入并将客户满意度提高 25% 以上。 WaterSmart 最近因其“通过新技术和创新的设计、开发和实施对商业和社会产生重大影响”的潜力而赢得了全球梦寐以求的世界经济论坛技术先锋奖。来帮助我们改变世界用水的方式。
物联网解决方案
使用信息:帮助客户跟踪和更好地了解用水的地点
- 查看每小时和每天的使用情况
- 突出显示准确的家庭分类细节(即淋浴、厕所、水槽等)
泄漏警报和解决方案:允许客户自行检测和解决泄漏。
- 实时泄漏警报
- 自助式泄漏解决工作流程
- 与客户会面(打印、电子邮件、移动、短信、语音)
账单预测通知:防止高额账单意外
- 实际和预测账单阈值
- 个性化账单解释器向导可减少来电
- 选择加入和客户可配置
物联网应用简介
WaterSmart Software 是基础设施即服务 (iaas), 和 功能应用等工业物联网科技方面的供应商。同时致力于公用事业等行业。
技术栈
WaterSmart Software的技术栈描绘了WaterSmart Software在基础设施即服务 (iaas), 和 功能应用等物联网技术方面的实践。
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设备层
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边缘层
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云层
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应用层
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配套技术
技术能力:
无
弱
中等
强
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实例探究.
Case Study
Empowering Billings City with Digital Transformation: A Case Study
The City of Billings, Montana, the largest city in the state, provides reliable water distribution, wastewater collection and treatment, and garbage collection to its population of 110,000 people. The city was facing challenges in meeting evolving customer expectations and delivering a high-quality customer experience. Their initial attempt at an online payment platform was limited in functionality, focused solely on bills, and was cumbersome to use. The platform was not user-friendly and did not meet the needs of a wide range of customers, some of whom were tech-savvy while others preferred more traditional solutions. The city was receiving a high number of customer calls and complaints related to bills and payment issues. Therefore, they were in need of a platform with self-service solutions to help resolve these common customer issues online.
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