Customer Company Size
Large Corporate
Country
- Worldwide
Product
- Jitterbit
Tech Stack
- Salesforce CRM
- Drupal CMS
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Functions
- Business Operation
Services
- System Integration
About The Customer
Ashoka’s Changemakers is a global community-based website that tracks the traits and profiles of thousands of social entrepreneurs who enter its online competitions. Since 1981, Ashoka has provided the means for the world’s leading social entrepreneurs to share ideas and inspire each other towards the best in social innovation. Ashoka has elected more than 2,000 of these social entrepreneurs as Ashoka Fellows, providing them with living stipends, professional support, and access to their global network of peers. The key to their business is the ability to manage over 130,000 user contacts and to match them up with the appropriate foundations and nonprofit organizations.
The Challenge
Ashoka’s Changemakers, a global community-based website, was facing a significant challenge in managing over 130,000 user contacts and matching them with the appropriate foundations and nonprofit organizations. The organization needed to synchronize user data from their website with millions of records in their Salesforce CRM system. The manual entry and data duplication process they were using was creating more problems than it solved, causing many opportunities to slip through the cracks. They needed an automated way to synchronize user data from their website with Salesforce CRM.
The Solution
Ashoka selected Jitterbit to automate the movement of their data from the public-facing website to their internal Salesforce CRM. With Jitterbit, all new user accounts are created in Salesforce CRM, and continuous synchronization of updates to over 130,000 user profiles is maintained. This allows Salesforce to be the pillar of the company and the lifeline for all business activities. Jitterbit’s graphical 'No-Coding' approach accelerates and simplifies the configuration and management of on-premise and cloud integration projects, making it an ideal solution for Ashoka’s needs.
Operational Impact
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