Technology Category
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
- Robots - Wheeled Robots
Applicable Industries
- Mining
- Telecommunications
Use Cases
- Process Control & Optimization
- Time Sensitive Networking
Services
- Hardware Design & Engineering Services
About The Customer
BGC Engineering Inc. is a professional services firm based in Vancouver, British Columbia, Canada. The company specializes in applied earth sciences, providing consulting services to the mining, oil and gas, and transportation industries, among others. BGC operates from 11 offices across North and South America, with a staff of more than 280. The company prides itself on delivering high-quality data to inform the recommendations it provides to clients, a commitment that has earned BGC a reputation for unparalleled excellence in engineering services.
The Challenge
BGC Engineering, a Canadian applied earth sciences company, was facing challenges with its traditional data collection model. The company, which provides consulting services to various industries, had to manually collect data at many of its remote project sites due to lack of connectivity. This process was not only time-consuming but also prone to transcription errors and missing data. The company's standard laptops were not durable enough for job site use, and while Toughbooks were used when electronic devices were needed, they were not an optimal solution. BGC needed a solution that would improve data collection efficiency, reduce the need for multiple site visits, and optimize its field information capture and customer reporting processes.
The Solution
BGC partnered with Dynamic Owl, an IT consulting firm, to implement a solution based on Nintex Mobile, Nintex Forms, and Nintex Workflow. This solution extended BGC's process automation to include data capture in remote field locations. Nintex Mobile provided BGC users with anytime, anywhere access to dynamic workflows and forms, eliminated paper-based processes through mobile data capture, and enabled engineers to initiate processes in the field and receive feedback from the office in real time. The Nintex solution also allowed users in the field to quickly and easily create or change forms on the fly. Nintex Mobile apps delivered technology that redefined the concept of “end-to-end processes,” enabling BGC to extend process automation and support remote field data gathering, while dramatically reducing cycles, shortening the process overall.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Underground Mining Safety
The goal was to produce a safety system to monitor and support underground mining operations; existing systems were either too simple (i.e. phone line) or overly complex and expensive, inhibiting deployment, and providing little-to-no support in event of an accident. Given the dangerous nature of the mining work environment and the strict regulations placed on the industry, the solution would have to comply with Mine Safety and Health Administration (MSHA) regulations. Yet the product needed to allow for simple deployment to truly be a groundbreaking solution - increasing miner safety and changing daily operations for the better.
Case Study
Mining Firm Quadruples Production, with Internet of Everything
Dundee Precious Metal’s flagship mine, in Chelopech, Bulgaria, produces a gold, copper, and silver concentrate set a goal to increase production by 30%. Dundee wanted to increase production quality and output without increasing headcount and resources, improve miner safety, and minimize cost.
Case Study
Fastenal Builds the Future of Manufacturing with MachineMetrics
Fastenal's objective was to better understand their machine downtime, utilization, quality issues, and to embrace cutting-edge manufacturing technology/process improvement capabilities to bring their team to the next level. However, there was a lack of real-time data, visualization, and actionable insights made this transition impossible.
Case Study
Vodafone Hosted On AWS
Vodafone found that traffic for the applications peak during the four-month period when the international cricket season is at its height in Australia. During the 2011/2012 cricket season, 700,000 consumers downloaded the Cricket Live Australia application. Vodafone needed to be able to meet customer demand, but didn’t want to invest in additional resources that would be underutilized during cricket’s off-season.