- Platform as a Service (PaaS) - Application Development Platforms
- Robots - Wheeled Robots
- Telecommunications
- Human Resources
- Personnel Tracking & Monitoring
- Time Sensitive Networking
- System Integration
- Training
BigChange is a company that has been operational since 2013, providing organizations with a range of productivity tools for mobile workers and those responsible for managing them. Their unique system includes CRM, job scheduling, and vehicle tracking functionality, a mobile app for paperless operation, and a new on-demand booking app that customers can use to facilitate rapid comparison, service scheduling, and payment by their own users. They have helped monitor and manage more than eight million jobs and tracked sufficient driving miles to cover over 100,000 trips to the moon. They operate in India among other locations.
BigChange, a company launched in 2013, has been instrumental in monitoring and managing over eight million jobs and tracking driving miles equivalent to over 100,000 trips to the moon. However, they identified a significant challenge in the industry. Many traditional companies requiring fleet and workforce management were wasting time, money, and fuel managing their mobile workforces due to reliance on outdated technology, manual reporting, or paper-based systems. BigChange aimed to build a system that would eliminate many of these antiquated processes, thereby improving efficiency and productivity.
To address this challenge, BigChange developed a mobile workforce management platform called JobWatch. This platform combines a back-office application, vehicle-tracking, and mobile apps for drivers. The heart of JobWatch is maps and location services, which power the mobile apps for drivers and the back-office web app for dispatchers and other staff. The back-office web app allows customers and staff to track vehicles in real-time. Dispatchers can see where all their resources are at any given time, enabling them to respond promptly to any field issues by dispatching nearby help. Drivers, on the other hand, have access to the mobile app that allows them to optimize their job schedules and locations.
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