Technology Category
- Cybersecurity & Privacy - Cloud Security
- Networks & Connectivity - Cellular
Applicable Industries
- National Security & Defense
- Telecommunications
Use Cases
- Tamper Detection
- Transportation Simulation
Services
- Cloud Planning, Design & Implementation Services
About The Customer
SANTALUCÍA S.A. Compañía de Seguros y Reaseguros is a well-established insurance company founded in 1922. The company specializes in family risk coverage and operates nearly 400 locations with more than 17,000 agents. SANTALUCÍA offers quality-of-life insurance to nearly 7 million customers. The company is committed to providing rapid and efficient service, and this commitment necessitated a new approach to mobile security to meet employee productivity goals while maintaining robust security. The company had previously implemented a Mobile Device Management (MDM) solution, but it did not provide the necessary control over traffic or data consumption.
The Challenge
SANTALUCÍA, a leading insurance company, was facing a significant challenge in enhancing employee productivity through mobile support while maintaining robust security. The company was struggling with two main issues: the inability to secure user browsing from mobile phones and the inability to control data usage over cellular networks. The company had implemented a Mobile Device Management (MDM) solution, but it did not provide control over traffic or data consumption. To promote secure mobility, the company tried implementing VPN connections from all mobile devices to the corporate network. However, this approach increased latency for users, required significant administration and end-user support, and generated an overwhelming increase in traffic that the existing infrastructure could not handle. Furthermore, it did not provide the granular control over user profiles, application types, and content categories that the company desired.
The Solution
SANTALUCÍA turned to Zscaler, a cloud-based security platform, to address its mobile security and productivity challenges. The company was already familiar with Zscaler's solution for desktop and notebook computers and decided to implement its mobile security solution, the Zscaler Secure Agent. The deployment was straightforward as the solution was fully integrated with SANTALUCÍA's existing MDM solution, facilitating automation and transparency. Zscaler's solution allowed mobile data traffic to route securely and directly to the Internet, significantly reducing the traffic load on SANTALUCÍA's infrastructure and reducing expenses on mobile data bandwidth and VPN licenses. The solution also provided control over which browsing and mobile applications could be used when connected to a cellular data network or when roaming. The elimination of traffic to and from the data center, along with improved processing time with Zscaler's cloud security infrastructure, reduced latency for users, enhancing the mobile computing experience and reinforcing productivity objectives.
Operational Impact
Quantitative Benefit
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