Faster, smarter decision-making at TVH, thanks to QlikView
Customer Company Size
Large Corporate
Region
- Europe
- America
Country
- Belgium
- Australia
- United States
Product
- QlikView
Tech Stack
- Oracle
- IBM DB2
- Progress
- IBM System i (AS/400)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Functions
- Sales & Marketing
Use Cases
- Supply Chain Visibility
- Inventory Management
Services
- Data Science Services
About The Customer
Thermote & Vanhalst (TVH) is a leading specialist in the sales and leasing of forklift trucks, aerial work platforms, and industrial in-plant vehicles. The company has a presence in 162 countries and has branches in the United Kingdom, France, South Africa, Malaysia, Australia, China, Singapore, America, and Belgium. TVH has five different divisions, each with its own specializations: the Forklift Division, Parts Division, Handling Equipment Division, Rental Equipment Division, and Service & Repair Division. Globally, they employ around 2,400 people –1,100 at the head office in Belgium – who together generate a turnover of € 475 million.
The Challenge
TVH experienced rapid growth due to several successful takeovers, leading to a significant increase in data volume. Their existing reporting system, which relied heavily on Excel, was unable to handle the increased data load, resulting in slow processing times and a lack of clear overview. The company was using multiple data sources, including AS400, Oracle, and Progress, which further complicated the situation. The old system lacked flexibility and was unable to make necessary links, leading to insufficient collection of sales, customer, and item-related information. There was an urgent need for a new reporting system.
The Solution
TVH implemented QlikView across four functional areas over four weeks for 40 users. With QlikView, TVH can now quickly create analyses of customers, products, stocks, prices, sales, and margins. QlikView Server (64-bit) allows TVH to leverage and manage the millions of data records locked in its AS/400 system and Oracle and Progress databases to achieve a global and clear view of performance. The implementation process was short and sweet. First, the IT staff were given very thorough training by Credon, their QlikView partner. Then they worked together on a plan of approach, after which the QlikView application was installed. The old statistics were then transferred, and finally the professionals were thoroughly trained, the data model was adapted and they started building the QlikView files.
Operational Impact
Quantitative Benefit
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