Customer Company Size
SME
Region
- America
Country
- United States
Product
- Sage 100 ERP
- Route Management System (RMS)
Tech Stack
- Mobile Access Technology
- Data Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Automotive
- Retail
Applicable Functions
- Sales & Marketing
- Business Operation
Use Cases
- Supply Chain Visibility
- Inventory Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Kasco is a distributor of BG Products, a manufacturer and worldwide distributor of specialty lubricants, greases, chemicals, and service equipment. BG products are sold through a network of independent distributors, each with an exclusive marketing area. Kasco's territory is comprised of Maryland, Virginia, and Washington D.C. The company sells fuel and transmission additives and equipment such as transmission flush machines to gas stations and private repair shops. Another key market is dealerships’ service departments. The company advertises widely on both television and radio, and its products are endorsed by the local auto maintenance guru. Kasco is based in Temple Hills, Maryland and has 35 employees.
The Challenge
Kasco, a distributor of BG Products, wanted to automate its sales force, which was 20 strong. When salesmen visit customers, nine times out of ten they have the required products in their van. It makes sense, therefore, to deliver an invoice at the point of sale—to avoid duplicate data entry at the head office and speed up the revenue stream. For ten years the company had been happy using Sage 50—U.S. Edition as its business software. But it needed an application that would integrate with the Route Management System (RMS) on its salesmen’s hand-held computers. Other BG distributors used an interface between Sage 100 ERP* and the RMS designed by Quality Data Products, a Sage licensed developer.
The Solution
Kasco implemented the interface, migrated to Sage 100 ERP, and now has an end-to-end system with complete accounting, inventory management, and field sales reporting capabilities. Salesmen generate invoices using a printer in their vans and present them to the customer. They download the information to headquarters using a modem or phone line, either on-site or from their home at night. This has eliminated the need for an accounts receivable clerk doing data entry of sales tickets. Salesmen can pull up customer data on a daily basis. When they visit an account, they know the credit status without having to place a call to the head office, and they can give friendly reminders about payment and avoid further transactions with delinquent accounts when necessary.
Operational Impact
Quantitative Benefit
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