Technology Category
- Analytics & Modeling - Robotic Process Automation (RPA)
Applicable Industries
- Transportation
Applicable Functions
- Business Operation
Use Cases
- Process Control & Optimization
About The Customer
Leading service provider of transportation and logistics services in the US, serving customers across North America, South America, Europe, and Asia. With more than 1,000 locations and 200,000 vehicles, it addresses the transportation and logistics challe
The Challenge
• High operating cost due to manual data collection • Low customer satisfaction due to inaccurate and delayed billing
The Solution
• Effective data management to improve accuracy and speed-of-billing forecasts • Automated revenue collection and reporting process for greater visibility
Data Collected
Billing information , Logistics Cost, Order Fulfillment Accuracy, Process Procedure
Operational Impact
Quantitative Benefit
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