Partnerships in Supply Chain Innovation
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Turvo
Tech Stack
- Supply Chain Automation
- Exception Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Functions
- Logistics & Transportation
Use Cases
- Supply Chain Visibility
- Remote Asset Management
Services
- System Integration
About The Customer
Motus Freight is a logistics and transportation company that was struggling with the inefficiencies of manual work in their routine shipments. The company had a vision of creating 'the perfect shipment', which would be a streamlined, automated system that would unite their supply chain and make them more productive. The company recognized that the manual work involved in their operations was a significant challenge, but also saw it as a big opportunity for improvement and growth.
The Challenge
Motus Freight was facing a significant challenge due to the large amount of manual work involved in routine shipments. This was not only time-consuming but also inefficient. The company's vision was to create 'the perfect shipment' - a streamlined, automated system that would unite their supply chain and enhance productivity. The challenge was to transform their existing processes and systems to achieve this vision.
The Solution
Motus Freight partnered with Turvo to unify their supply chain and move closer to achieving 'the perfect shipment'. The solution involved automation that connected billing teams with PODs, in-context messaging, and rules to surface exceptions. This allowed Motus to seize new opportunities. The Turvo Workbench was used for exception management, enabling reps to focus only on the most important, time-sensitive items. The solution also ensured zero disruption in their business due to COVID-19 lockdowns and the shift to working from home. The implementation of the solution resulted in 95% less manual work per connected shipment, enabling individual reps to manage more shipments with less hassle. The solution also provided one authoritative record of everything connected to a shipment, making everything from routine billing to one-off audits easy and painless.
Operational Impact
Quantitative Benefit
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