Turvo > Case Studies > Partnerships in Supply Chain Innovation

Partnerships in Supply Chain Innovation

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Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • RyderShare
  • Turvo’s collaborative logistics platform
Tech Stack
  • Cloud Technology
  • TMS and WMS systems
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Revenue Growth
  • Customer Satisfaction
Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Supply Chain Visibility
  • Inventory Management
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
About The Customer
Ryder System, Inc. is a leading logistics and transportation company. The company provides supply chain, dedicated transportation, and commercial fleet management solutions. Ryder operates in a complex supply chain environment that includes shippers, receivers, carriers, and service providers. The company was facing challenges in integrating these disparate elements of its supply chain due to the use of different technologies and manual processes. This was causing inefficiencies and preventing the company from offering its customers the benefits of modern, cloud technology.
The Challenge
Ryder System, Inc., a leading logistics and transportation company, was facing a significant challenge in connecting its supply chain. The company's supply chain included shippers, receivers, carriers, and service providers, all of which were operating in silos due to disparate technology and manual processes. This lack of integration was causing inefficiencies and hindering the company's ability to provide its customers with the benefits of modern, cloud technology. The company needed a solution that would integrate these disparate systems into a single network environment, breaking down the silos and enabling real-time collaboration across the supply chain.
The Solution
Ryder partnered with Turvo to address its supply chain integration challenges. Turvo provided its collaborative logistics platform, which enabled Ryder to integrate data from multiple Transportation Management Systems (TMS) and Warehouse Management Systems (WMS) into a single, synergistic platform. This platform, known as RyderShare, allowed for seamless execution and end-to-end visibility of the supply chain. The platform also enabled real-time collaboration, allowing users to better manage exceptions and eliminate inefficiencies caused by manual data entry and check-calls. By aggregating the entire supply chain into a single source of truth, Ryder was able to achieve faster speed to market, better customer service, and increased profitability. The solution also maximized the ROI of Ryder's existing tech stacks and automated processes.
Operational Impact
  • Ryder was able to increase its revenue recognition by 200% through real-time document capture of Proof of Deliveries (PODs).
  • The company's on-time performance increased from 95% to 99%, improving customer satisfaction.
  • Ryder experienced a 50% increase in productivity, allowing it to serve its customers more efficiently.
  • The company achieved labor efficiency savings of 35%, enabling it to more effectively plan for receiving dock labor.
Quantitative Benefit
  • 200% increase in revenue recognition with real-time document capture of PODs (from 5 days to same day)
  • 99% increased on-time performance up from 95%
  • 50% increase in productivity
  • 35% labor efficiency savings to more effectively plan for receiving dock labor

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