Rapid7 > Case Studies > Pioneer Telephone Uses Rapid7 InsightIDR and Nexpose to Unite Disparate Departments and Networks

Pioneer Telephone Uses Rapid7 InsightIDR and Nexpose to Unite Disparate Departments and Networks

Customer Company Size

Mid-size Company

Region

America

Country

United States

Product

Nexpose
InsightIDR
Nexpose Now

Tech Stack

NIST Cybersecurity Framework
Metasploit
Office 365

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Customer Satisfaction
Productivity Improvements
Digital Expertise

Technology Category

Cybersecurity & Privacy - Endpoint Security
Cybersecurity & Privacy - Network Security
Analytics & Modeling - Real Time Analytics

Applicable Industries

Telecommunications

Applicable Functions

Business Operation
Facility Management

Services

System Integration
Cloud Planning, Design & Implementation Services

About The Customer

Pioneer Telephone Cooperative, Inc. is a leading provider of rural telecommunications services, offering a wide range of products and services to over 150,000 subscribers in 76 communities across 30 counties in Western Oklahoma. The company provides local telephone service, high-speed internet, Ethernet transport service, digital TV, cellular, long-distance, wireless broadband, security systems, business solutions, and yellow pages advertisement. With a history spanning over 60 years, Pioneer Telephone is committed to delivering high-quality telecommunications solutions to its customers.

The Challenge

Chad Kliewer, the Information Security Officer at Pioneer Telephone, was tasked with implementing a comprehensive security plan and ensuring compliance standards across multiple departments, including corporate, telephone, and broadband services. The challenge was compounded by the absence of a centralized IT group, making it difficult to create a cohesive infrastructure. Additionally, there was no formalized scanning process in place, leading to a lack of visibility into the network assets and vulnerabilities.

The Solution

Chad implemented Rapid7's Nexpose for vulnerability management and InsightIDR for incident detection and response. Nexpose allowed Chad to identify around 6,000 network assets and numerous vulnerabilities, some of which were previously unknown. The dynamic asset groups feature in Nexpose enabled Chad to prioritize and address high-risk vulnerabilities efficiently. InsightIDR integrated seamlessly with Nexpose, providing real-time insights into user behavior and network activities. This integration helped Chad detect and remediate security policy violations, such as unauthorized email applications on mobile devices. The Insight Agent further enhanced endpoint detection and visibility, crucial for technicians working in the field.

Operational Impact

Nexpose provided visibility into network assets and vulnerabilities, allowing for efficient prioritization and remediation.
InsightIDR integrated with Nexpose to offer real-time insights into user behavior and network activities, aiding in quick detection and remediation of security issues.
The dynamic asset groups feature in Nexpose enabled targeted vulnerability management, saving time and resources.
The Insight Agent enhanced endpoint detection and visibility, crucial for field technicians.
Chad was able to present clear metrics and value regarding the company's network security, aiding in strategic decision-making.

Quantitative Benefit