Turvo > Case Studies > Port City Logistics Selects Turvo’s Collaborative TMS to Maximize Value and Fuel Rapid Expansion

Port City Logistics Selects Turvo’s Collaborative TMS to Maximize Value and Fuel Rapid Expansion

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Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • Turvo’s Collaboration Cloud
  • Turvo Analytics
  • Turvo Integration Hub
  • Turvo Driver App
  • Turvo Inventory
Tech Stack
  • SaaS platform
  • APIs
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
  • Customer Satisfaction
Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
  • Analytics & Modeling - Real Time Analytics
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Supply Chain Visibility
  • Inventory Management
  • Real-Time Location System (RTLS)
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Port City Logistics is a fast-growing logistics service provider in the Port of Savannah area. Since late 2019, the company has evolved into one of North America’s premier logistics service providers. The company initially operated with limited resources, with only five thousand square feet of warehouse space, six employees, and five pickup trucks. However, it has since grown massively and is dedicated to providing absolute transparency and around-the-clock service. The company's growth and dedication to service required a robust technology platform that could provide the best experience and fully enable its operators, partners, carriers, and shipper-customers to plan, execute, settle and collaborate in real-time.
The Challenge
Port City Logistics, a logistics service provider in the Port of Savannah area, has been experiencing substantial growth since late 2019. The company aimed to connect with more shippers and turn away from being a pure commodity to a value-added partner. However, this required a new strategy that would involve connecting with more non-vessel-operating common carriers (NVOCCs), gaining more visibility into inventory levels at the warehouse, ensuring constant oversight and tracking of all trucks and documentation through an app-based experience, providing a secure information gateway for both carriers and shippers, and scaling operations without limits.
The Solution
Port City Logistics selected Turvo’s Collaboration Cloud to meet its needs. The Collaboration Cloud enables 100% visibility and real-time interaction with carriers, partners, and customers. It integrates and unifies Port City Logistics’ people, systems, data, and processes for complete shipment execution from one platform. Turvo’s unique architecture includes the industry’s most advanced SaaS platform with robust automation, APIs, exception management, and self-service integrations via its Integration Hub. Core features of the solution include Turvo Analytics for real-time carrier score carding, Turvo Integration Hub for integrating with multiple systems, Turvo Driver App for real-time communications with drivers, Turvo Inventory for visibility in warehouses, Turvo Appointment Scheduling for easy scheduling, Turvo Orders for configuring shipments after unloading containers, and Turvo Shipments for 24/7 track and trace of all shipments.
Operational Impact
  • Port City Logistics was able to connect with more non-vessel-operating common carriers (NVOCCs) and manage bookings in one solution.
  • The company gained more visibility into inventory levels at the warehouse, allowing it to track and share inventory costs with shipper clients.
  • The solution provided constant oversight and tracking of all trucks and documentation through an app-based experience.
  • The company was able to provide a secure information gateway for both carriers working with Port City Logistics and shippers that needed a customer-like interface.
  • The solution allowed the company to scale operations without limits and without impacting the user experience while also sharing data and shipment status in real time and the correct context.
Quantitative Benefit
  • 67% Projected Growth in 2022
  • $12K+ annual savings in automated QBRs per new client

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