Qlik enables better executive decisions
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Qlik Sense
Tech Stack
- SAP
- Microsoft Dynamics CRM
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Data-as-a-Service
Applicable Industries
- Chemicals
Applicable Functions
- Sales & Marketing
- Business Operation
Services
- Data Science Services
About The Customer
Benjamin Moore is a well-known paint company based in Montvale, New Jersey. The company has a long-standing reputation for producing high-quality paints and coverings. As part of its ongoing efforts to improve its operations and customer service, Benjamin Moore decided to embark on a digital transformation journey. The goal was to move away from being a product-centric enterprise and instead focus on creating a better experience for its customers.
The Challenge
Benjamin Moore, a renowned paint company, was looking to transition from being a product-centric enterprise to a customer-centric one. The company wanted to improve its customer experience and needed a solution that would enable it to do so effectively.
The Solution
Benjamin Moore chose to implement a digital transformation based on Qlik Sense. This platform was connected to various systems including SAP and Microsoft Dynamics CRM. Initially, ten Qlik apps were developed with plans to develop 50 more to support various functions such as finance, marketing, operations, IT, and legal.
Operational Impact
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