Qlik enables better executive decisions
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Qlik Sense
技术栈
- SAP
- Microsoft Dynamics CRM
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 数据即服务
适用行业
- 化学品
适用功能
- 销售与市场营销
- 商业运营
服务
- 数据科学服务
关于客户
Benjamin Moore is a well-known paint company based in Montvale, New Jersey. The company has a long-standing reputation for producing high-quality paints and coverings. As part of its ongoing efforts to improve its operations and customer service, Benjamin Moore decided to embark on a digital transformation journey. The goal was to move away from being a product-centric enterprise and instead focus on creating a better experience for its customers.
挑战
Benjamin Moore, a renowned paint company, was looking to transition from being a product-centric enterprise to a customer-centric one. The company wanted to improve its customer experience and needed a solution that would enable it to do so effectively.
解决方案
Benjamin Moore chose to implement a digital transformation based on Qlik Sense. This platform was connected to various systems including SAP and Microsoft Dynamics CRM. Initially, ten Qlik apps were developed with plans to develop 50 more to support various functions such as finance, marketing, operations, IT, and legal.
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