Recycler Boosts Competitiveness with Nintex Workflows: A Case Study on IMS Electronics Recycling
Technology Category
- Analytics & Modeling - Robotic Process Automation (RPA)
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Electronics
- Equipment & Machinery
Applicable Functions
- Maintenance
- Quality Assurance
Use Cases
- Leasing Finance Automation
- Robotic Disassembly
Services
- Testing & Certification
About The Customer
IMS Electronics Recycling is a US-based company that plays a crucial role in helping manufacturers and other businesses reduce their carbon footprints through responsible recycling of e-waste. The company is tasked with complying with a host of federal, state, and local regulations, as well as voluntary certifications such as ISO 9001, ISO 14001, OHSAS 18001, and the R2 (Responsible Recycling) standard. The Director of Compliance, Robert Benavent, leads the department responsible for ensuring the company's compliance with these regulations. The company was seeking a way to boost compliance while reducing the time and effort required of employees to achieve it.
The Challenge
IMS Electronics Recycling, a US-based company that plays a crucial role in helping manufacturers reduce their carbon footprints through responsible recycling of e-waste, was facing a significant challenge. The company was grappling with the need to comply with an ever-growing range of state, local, and federal regulations, as well as voluntary certifications such as ISO 9001, ISO 14001, OHSAS 18001, and the R2 (Responsible Recycling) standard. This compliance required substantial time and effort from employees throughout the company. The Director of Compliance, Robert Benavent, was tasked with ensuring that IMS Electronics Recycling complied with these regulations, but he also wanted to reduce the administrative burden on his staff and increase their productivity. The challenge was to find a way to meet increasing compliance requirements while decreasing the involvement of employees.
The Solution
To address this challenge, Benavent turned to workflow automation. He partnered with Nintex Solution Provider, Konica Minolta, to design and build an intuitive and impactful workflow automation solution using Nintex Workflow and Nintex Forms for Office 365. The choice of Nintex was due to its seamless integration with the Office 365 platform that the company was already using. As a first project, Konica Minolta worked with IMS Electronics to automate the daily inspection process for equipment. Instead of workers completing paper forms to capture equipment status, they now used tablets to capture this information directly with a Nintex form. The content was stored in SharePoint Online and triggered a Nintex workflow to deliver necessary notifications to the appropriate managers. This new process not only streamlined the inspection process but also ensured faster and more accurate completion of forms, eliminating the need for time-consuming follow-up inspections.
Operational Impact
Quantitative Benefit
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