dormakaba > Case Studies > Sandpiper Cove Eliminates Lost Keys, Gives Owners Confidence with Oracode Keyless Entry Online Access Control

Sandpiper Cove Eliminates Lost Keys, Gives Owners Confidence with Oracode Keyless Entry Online Access Control

Customer Company Size

Mid-size Company

Region

America

Country

United States

Product

Oracode 460/480 Series Keyless Locks
Oracode Smart Controllers
BeHome247 Enterprise Property Control

Tech Stack

Online Access Control
Smart Lock Technology

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Customer Satisfaction

Technology Category

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Buildings

Applicable Functions

Facility Management

Use Cases

Building Automation & Control
Remote Asset Management

Services

System Integration

About The Customer

Sandpiper Cove is a resort located in Destin, Florida along the Emerald Coast. The resort spans 43 acres and includes 1,100 feet of private beachfront. It offers a variety of amenities including a 9-hole, executive golf course, 5 swimming pools, 3 hot tubs, and 6 tennis courts. The resort manages more than 400 units and also offers boat slip rentals. Sandpiper Cove is one of the first resorts in Destin and is constantly seeking to upgrade its facilities and services to appeal to a wider demographic and simplify its day-to-day management.

The Challenge

Sandpiper Cove, a resort located on Florida’s Gulf Coast, needed to upgrade their locks with modern technology that provided their guests with greater convenience. They desired locks that could endure blowing sand and extreme weather conditions for years to come, while keeping pace with the demand for digitization in the evolving vacation rental market. Being one of the first resorts in Destin, Sandpiper Cove sought a smart stay solution that would appeal to a wider demographic and simplify the day-to-day management.

The Solution

Sandpiper Cove implemented the Oracode 460/480 Series Keyless Locks and Oracode Smart Controllers. These locks and controllers communicate via broadband, enabling an integration with partner BeHome247, an enterprise property control software. This integration gives Sandpiper Cove real-time control of unit access and provides owners with visibility and control of unit temperature, lighting and other home settings. The Oracode Smart Controller and BeHome247 systems alert management if batteries need replacing. They also communicate with unit thermostats to track when HVAC units need maintenance. With BeHome247, managers can easily change settings from cool to heat mode to avoid frozen pipes in the winter without having to visit the property.

Operational Impact

Oracode enables Sandpiper Cove property managers to grant guests, housekeepers, and other maintenance contractors a specific, time-sensitive code to use to enter the property.
Oracode online access control locks and smart controllers eliminate problems with guests losing keys and frees them to enter and leave their unit without having to visit the rental office.
Guests can arrive to their vacation rental property any time of day or night without having to check in with an employee, providing them greater flexibility and convenience.
The Oracode locks communicate via broadband with dormakaba smart controllers enabling an integration with partner BeHome247, an enterprise property control software.
This integration gives Sandpiper Cove real-time control of unit access and provides owners with visibility and control of unit temperature, lighting and other home settings.