The Guest House at the Pacific Northwest National Laboratory in Richland, Washington, was facing issues with its magnetic stripe keycard locks. The keycards often became demagnetized, leading to lockouts. As the front desk isn't staffed 24/7, an on-call employee had to issue new keycards to locked-out guests. This was causing inconvenience to the guests and was also time-consuming for the staff. The management was looking for a solution that could eliminate the need for keys and cards and reduce the time spent on access control management.

The Ultimate Fighting Championship (UFC) has grown into one of the most valuable and most recognized sports franchises in the world. With its rise in popularity, the need for a greater focus on security became apparent. A key challenge UFC faced was to ensure staff security with a control system designed to eliminate unauthorized access to and throughout its offices and facilities. While UFC’s office facility had an access control system in place, it was inadequate and did not offer the extensive functionality and versatility of a premium access control system. There were considerable reliability concerns.

Logix Federal Credit Union in California was facing a challenge with their traditional code management system. The system required codes to be sealed in an envelope and sent to the credit union’s headquarters. If an employee needed to float between branches, he or she would need codes for multiple branches. When an employee left, the lock had to be manually reprogrammed by a locksmith to remove the employee’s code. This process was not only costly but also decreased the level of security as codes were inactive in a lock that no longer had an employee assigned to it. Logix outlined several opportunities to improve efficiency and reduce cost. These included reducing service and locksmith charges, removing lock user management from the individual branch managers, allowing more users per lock in each location, and centralizing lock management with the Logix Security Team.

Sandpiper Cove, a resort located on Florida’s Gulf Coast, needed to upgrade their locks with modern technology that provided their guests with greater convenience. They desired locks that could endure blowing sand and extreme weather conditions for years to come, while keeping pace with the demand for digitization in the evolving vacation rental market. Being one of the first resorts in Destin, Sandpiper Cove sought a smart stay solution that would appeal to a wider demographic and simplify the day-to-day management.