Bullhorn > Case Studies > Scaling Onboarding Technology for Business Growth: A Case Study on Execusource

Scaling Onboarding Technology for Business Growth: A Case Study on Execusource

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Technology Category
  • Application Infrastructure & Middleware - Middleware, SDKs & Libraries
  • Robots - Wheeled Robots
Applicable Industries
  • Finance & Insurance
  • Telecommunications
Use Cases
  • Root Cause Analysis & Diagnosis
  • Time Sensitive Networking
About The Customer

Execusource is a leading staffing and consulting firm with deep-rooted knowledge in finance, accounting, IT, and healthcare professions. Founded in 1998 in Atlanta, the firm has placed more than 5,000 professionals with over 200 mid-sized to billion-dollar organizations in the Atlanta area. Their relationship-driven philosophy has helped them steadily grow their business over the years to become a leader in human capital management. They have recently expanded their portfolio to include serving healthcare clients and have opened up locations across the country.

The Challenge

Execusource, a leading staffing and consulting firm, was facing challenges with their onboarding process due to rapid business growth and market changes. They had been using Bullhorn Onboarding, which had been successful for their team, candidates, and clients. However, the lack of mobile optimization and increased complexity of the onboarding process due to the firm's growth led to decreased candidate engagement and increased manual errors. The Execusource team found themselves spending an estimated 65-80% of their week on onboarding tasks, including E-Verify, insurance, and document revision. As the firm expanded its portfolio and opened up locations across the country, the onboarding workload became unsustainable. The existing challenges were amplified, and Execusource needed an onboarding solution that could scale with their business.

The Solution

Execusource transitioned to Bullhorn Onboarding365, a next-generation onboarding solution that addressed the growing needs of the business while allowing Execusource to remain on the platform they had grown to trust. Bullhorn Onboarding365 combines eStaff365’s enterprise-grade functionality with Bullhorn’s experience-centered platform. It automates tedious tasks and simplifies the workflow to reduce the margin of error and duplication of work, making the agency’s workflow efficient and getting candidates on assignment faster. Execusource chose to implement Bullhorn Onboarding365 for its efficiency, accessibility, and polished user experience. The team was particularly eager for the mobile-friendly web forms and robust document library, which they knew would reduce manual work and increase speed and accuracy.

Operational Impact
  • The implementation of Bullhorn Onboarding365 has had a significant impact on Execusource's workflow. The team has reported overwhelming success, with a decrease in the average time to complete onboarding tasks and fewer manual revisions to manage. Candidates have also noticed a vast improvement in their onboarding experience, with the ability to onboard when and where they want using the all-in-one, mobile solution. This has led to more completions and happier clients. The features of Bullhorn Onboarding365 have surpassed Execusource's expectations, providing them with more time saved, happy candidates and clients, and reassurance that they are meeting compliance requirements. The team is now able to focus on establishing relationships and further growing their business.

Quantitative Benefit
  • Decrease in average time to complete onboarding tasks

  • Reduction in manual work due to the implementation of mobile-friendly web forms and a robust document library

  • Decrease in the margin of error due to the automation of tedious tasks and simplification of the workflow

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