Applicable Industries
- E-Commerce
- Retail
Applicable Functions
- Procurement
- Product Research & Development
Use Cases
- Leasing Finance Automation
- Retail Store Automation
Services
- System Integration
- Training
About The Customer
KupiVip is an online fashion retailer based in Moscow, Russia. Founded in 2008, the company operates as a members-only shopping club, selling fashions and accessories from designers such as Prada, Gucci, and Giorgio Armani. KupiVip offers up to 20 'flash sales' of designer brand excess inventory every day, featuring discounts of up to 70% off retail prices. The company currently has nearly 10 million registered users and is working to expand its infrastructure to scale its warehousing and delivery operations in response to its rapid growth.
The Challenge
KupiVip, an online fashion retailer based in Moscow, Russia, was facing a significant challenge in its legal department. The approval process for legal documentation was inefficient and time-consuming, leading to a growing backlog of files waiting to be processed. The department, responsible for regulatory compliance, resolving corporate legal issues, contract development and approval, organization of the legal workflow, and providing legal support for departments across the company, was struggling to streamline approvals due to the large backlog of files. The lack of a defined archive for storing and tracking documents as they moved amongst stakeholders further complicated the process. The team needed a more efficient process to improve the speed and quality of its processed documents, and a secure way to organize and store files that were in the approval process.
The Solution
KupiVip's technology partner, LANIT, suggested the implementation of Nintex Workflow to address the challenges faced by the legal department. Nintex Workflow is an automation solution that offers a powerful, easy-to-use workflow designer to improve business processes and deliver a rapid return on investment. It empowers users with tools to monitor, manage, and reuse workflows, and can model and improve processes regardless of their complexity. It also integrates seamlessly with other systems, tools, and services, and boosts and extends SharePoint functionality. Working with LANIT, Russia’s largest system integrator, KupiVip implemented Nintex Workflow. The solution allowed the legal department to make changes to processes quickly and easily without requiring any knowledge of programming. It also provided a centralized archive where documents could be quickly located and accessed throughout the approval process.
Operational Impact
Quantitative Benefit
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