TNT consolidates monthly management reports using QlikView
Customer Company Size
Large Corporate
Region
- Europe
Country
- Netherlands
Product
- QlikView
Tech Stack
- Microsoft Office/ Windows Server
- Excel
- Hyperion
- Computron
- Timewatch
- SAP
Implementation Scale
- Departmental Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Transportation
Applicable Functions
- Human Resources
Use Cases
- Real-Time Location System (RTLS)
- Predictive Quality Analytics
Services
- Data Science Services
- System Integration
About The Customer
TNT N.V. is a global supplier of postal and express services to businesses and consumers worldwide. The company is headquartered in Hoofddorp, the Netherlands, and operates in over 200 countries. With around 159,000 employees globally and 68,000 employees in the Netherlands alone, TNT is the largest private employer in the Netherlands, second only to the Dutch government. In 2006, the company generated sales of €10.1 billion and recorded an operating result of €1.276 billion. The Corporate Audit Services Department of TNT, which is responsible for internal audits worldwide, is spread over two locations; 40 work at the head office in Hoofddorp, and five work in Singapore.
The Challenge
TNT's Corporate Audit Services Department was facing a challenge with their monthly reporting process. The department, which is responsible for internal audits worldwide, had three senior managers compiling reports for the head of the department each month. This process was time-consuming and lacked a consistent structure and uniformity, as each manager had their own method of compiling the reports. This complicated the data-merging process and the compilation of one departmental report. Additionally, all the data was manually inputted, which took a lot of time. The department was looking for a solution that would simplify the consolidation of the decentralized data, accelerate the auditing of data reliability, and present their custom-defined KPIs in a flexible and transparent manner.
The Solution
After considering both internal and external solutions, TNT opted for QlikView in the spring of 2006. The decision was based on QlikView's high flexibility, which allowed TNT to make changes to their KPIs relatively easily, and its ability to link the application to various sources. The implementation process began in the summer of 2006. The translation of the KPIs to the data in the source systems proved more time-consuming than anticipated, taking more than six months. However, making the technical link to the data and from the data to QlikView was fairly simple, taking only one to two months. After correcting some flaws that showed up as a result of QlikView’s transparency, the system went live in May 2007.
Operational Impact
Quantitative Benefit
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