Customer Company Size
Large Corporate
Region
- Asia
Country
- India
Product
- Looking Glass
- webMethods
- Apama
- Terracotta
Tech Stack
- Big Data Streaming Analytics
- In-memory Data Management
- Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
- Revenue Growth
Technology Category
- Analytics & Modeling - Real Time Analytics
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Electronics
- Utilities
Applicable Functions
- Maintenance
- Product Research & Development
Use Cases
- Predictive Maintenance
- Remote Asset Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Wipro Technologies is a leading systems integrator, consulting, and services company. It is a 7 billion euro company with 160,000 employees. More than half of Wipro’s customers across 60 countries are FORTUNE® 500 companies. The company is headquartered in India. Wipro is at the forefront of the Internet of Things revolution with its Looking Glass solution—an Internet of Things solution for smart, connected products.
The Challenge
With the prediction of 50 billion devices being connected by 2020, the Internet of Things is revolutionizing every aspect of life. Wipro Technologies, a leading systems integrator, consulting, and services company, is at the forefront of this transformation with its Looking Glass solution—an Internet of Things solution for smart, connected products. The challenge was to integrate, capture, analyze, and respond to data captured by embedded sensors in remote printers at customer sites. The company needed to understand and act immediately on real-time maintenance data to proactively increase service levels, drive down costs, and maximize asset uptime, utilization, and placement.
The Solution
Wipro's Looking Glass solution combines integration, big data streaming analytics, and in-memory data management from Software AG’s Digital Business Platform. Using webMethods, Apama, and Terracotta, one leading imaging company can integrate, capture, analyze, and respond to data captured by embedded sensors in remote printers at customer sites. The company can understand and act immediately on real-time maintenance data to proactively increase service levels, drive down costs, and maximize asset uptime, utilization, and placement. Wipro has 10 other similar projects in the works worldwide, enabling enterprises in other industries to leverage the power of their Internet of Things—be they utilities or hotels—to increase ROI, customer satisfaction, and, most importantly, revenue.
Operational Impact
Quantitative Benefit
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