公司规模
Large Corporate
国家
- Worldwide
产品
- webMethods Integration Server
- webMethods Business Process Management Suite (BPMS)
- Software AG Command Central
技术栈
- webMethods
- Terracotta
- Command Central
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Innovation Output
技术
- 平台即服务 (PaaS) - 应用开发平台
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 医疗保健和医院
适用功能
- 产品研发
- 质量保证
用例
- 预测性维护
- 过程控制与优化
- 监管合规监控
服务
- 软件设计与工程服务
- 系统集成
关于客户
The customer is a global healthcare company that develops, manufactures, and sells healthcare products. They also provide related services for the consumer, pharmaceutical, and medical devices and diagnostics markets. The company has employees around the world and operates in the consumer, pharmaceutical, and medical devices and diagnostics markets. They were facing challenges such as growing regulatory pressures, slow business responsiveness, stifled innovation, and difficulty in adopting new technologies.
挑战
The healthcare company was facing growing regulatory pressures, slow business responsiveness, stifled innovation, and frustrated employees. It was difficult for them to adopt new technologies and keep up with business demands. The company's manual and paper-based internal Approval for Product Release (APR) process was taking between five to six months to release a product. The company urgently needed to identify a certain ingredient in its products, the app took just two clicks and a couple minutes to identify every applicable product worldwide.
解决方案
The company partnered with Software AG to implement a digital platform. The solution included webMethods Integration Server, which integrated existing systems and unified data into one 'Big Data Lake.' The company's R&D department used webMethods Business Process Management Suite (BPMS) to create a dynamic app that consolidated and automated the APR process. This began a five-year engagement wherein Software AG’s Global Consulting Services (GCS) team created business-transforming dynamic apps for the healthcare company. GCS built an app able to access critical product information for all globally commercialized products. By automating this process and designing the app to store data in-memory using Terracotta, GCS slashed search times by up to 99.6 percent, and results were 25 percent more accurate.
运营影响
数量效益
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